​Audio Visual Senior Service Engineer
Location: London / South East
Start date: ASAP
Job Type: Permanent
Salary: £35,000 - £45,000 per annum + van + benefits.

Allied Resource are currently recruiting for a AV Senior Service Engineer for a permanent role with a fantastic company. Working with the After Sales Coordinator, you will be responsible for providing and arranging support to Service Contract customers.

Responsibilities:
- Provide Support to Junior Engineers.
- Performing Servicing, Maintenance and Breakdown visits.
- Collating and Administrating callout sheets, records, and asset registers.
- Managing offsite repairs and ensuring revisits are completed in line with SLA’s.
- Attend follow up service visits: Document and monitor any outstanding issues and communicate with after Sales Coordinator to organise completion within the schedule and to best meet customer expectations.
- Tracking & Reporting: Complete and present your paperwork to the After Sales Coordinator and keep information up-to-date and accurate.

Must Have:
- At least 5 years’ experience in a service engineering role and other experience in the Audio Visual and Technological industry.
- Ability to work through unfamiliar programmed systems and learn while applying knowledge from similar systems.
- An excellent understanding of integrated Audio-Visual systems, their maintenance requirements, and the software and hardware that comprise them.
- Programming / Installation skills in Lutron or iLight systems.
- CEDIA or Avixa accreditation would be beneficial.

If you are interested in this position, or can recommend anyone else, please contact Allied Resource Recruitment on 0203 002 2211.